Platform Privacy Policy

Last updated: October 4, 2024

At Odin Solutions, SL (hereinafter “The Company”), we respect your privacy and are committed to protecting the personal and operational data of our users and customers that is collected, used, and stored within our platforms, in compliance with current legislation regarding the protection of personal data.

By using our services, you agree to this Privacy Policy. If you disagree with any part of it, we recommend that you do not use our platform.

Information that is collected

a) Information provided by the user:

• Identification data: name, surname, identity document, etc.
• Contact information: email, phone number, postal address, etc.
• Password: Stored securely and encrypted.

b) Data generated by the use of the platform:

• Device data: Collected and stored for historical purposes from deployed devices.
• User activity history: Includes actions performed within the platform for traceability.

Use of Information

• Provide requested services or products.
• Send email notifications in case of alerts, if the user has activated it.
• Record actions for traceability and security.
• Improve service by analyzing operational data.
• Data exploitation with prior authorization and under confidentiality agreements.

Data Retention

• Deactivated users: data is not deleted, it is deactivated to maintain traceability.
• Deactivated devices: Historical data is retained for analysis and tracking.

Data Security

The Company implements technical and organizational measures in WiCloudS to protect your personal information:

• Encryption of passwords and sensitive data.
• Use of HTTPS (SSL) and secure servers.
• Role-based access control.
• Audits and continuous monitoring.

Data transfer

Personal data is not shared with third parties except in the following cases:

• Legal compliance: when required by law.
• Service providers: under confidentiality agreement and limited access.

User Rights

• Access your personal data.
• Correct incorrect or incomplete data.
• Request account deactivation (without deleting historical data).
• Change email notification preferences.

Cookies and Tracking Technologies

WiCloudS currently does not use cookies or tracking technologies. This policy will be updated if changes occur.

Modifications to the Privacy Policy

The Company may modify this policy based on legislative or internal changes. Any changes will be posted on the platform and require your consent.

Contact

If you have any questions about this policy or the handling of your personal information, you can contact us at: soporte@odins.es

By clicking “I Accept” or using our platform, you confirm that you have read and understood this Privacy Policy.